How Carvendo’s online buying process works
Carvendo’s process is tailored to people who prefer to arrange everything online, including expats.
1. Choose your car online
Browse thousands of cars on Carvendo.nl/en. If you’re not sure what suits you, you can book a free advice call with an expert who will help you choose.
2. Order under condition of test drive
You can order your car under the condition of a test drive. That means:
- The car is booked for you.
- You are not yet committed to the purchase.
- Carvendo arranges a test drive at the dealer
3. Test drive before the purchase is final
During the test drive you can check:
- Comfort and driving behaviour
- Space for family, luggage, sports gear, etc.
- Whether the car fits your daily routes and parking situation
If you like the car, the purchase becomes final and Carvendo/its partner dealer prepares the car completely following their checklist.
Prefer to skip the test drive? That’s possible, but then – according to Carvendo’s conditions – you waive the statutory 14-day cooling-off period for distance sales and cannot return the car afterwards.
4. Free delivery & handover
Once the car is ready Carvendo arranges free home delivery. The driver explains the basics of the car, hands over the keys, and all paperwork is completed.
5. After-sales: warranty & no maintenance costs
After delivery you have at least 12 months BOVAG warranty on your Carvendo car. The first 12,000 km or 12 months (whichever comes first) you shouldn’t have maintenance costs; if something arises that should reasonably have been fine, Carvendo and the dealer help you get it solved.
There is no separate “14-day free return” period after delivery; the key safeguard is that you test drive before the purchase becomes final, plus the extensive warranty and maintenance-free period.
Trade-in and selling your car again
If you already own a car in the Netherlands, Carvendo can help you trade in your current car when buying a different one, you’ll get a valuation and can have your old car collected when the new one is delivered.
If you later decide to leave the Netherlands, you can again sell or trade in your car via a dealer or platform (including those that cooperate with Carvendo). That way you don’t have to arrange a private sale in your last busy weeks before moving.